The Communications Manager will assist with developing and implementing VIHFA’s marketing and public relations strategy, building its reputation and ensuring effective media coverage.  This individual will draft internal and external communications including press releases, media alerts and content on social and online media, forge relations with journalists and key influencers and assist with managing the response to crisis situations.  This is a Territorial position.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Serves as the public face and voice of the Authority in the absence of the Executive Director. Represents VIHFA on the radio, at TV appearances, at meetings and outreach activities.
• Responsible for the development, maintenance, and enhancement of a comprehensive informational program for the Authority.  Creates oral, printed and video materials about VIHFA’s programs for dissemination to the public.
• Accepts comments and complaints from the general public. Research data, gather facts and work with staff to develop the Authority’s response.
• Organizes special events such as press conferences, public hearings and meetings to announce major news and/or provide essential information.  Answers on-the-spot questions when possible and provides updates as developments changes.
• Travels to the Authority’s sites and developments to alleviate crisis or address complaints, sometimes on short notice.
• Prepares press releases and distributes to the media and general public.   Shares information clearly, calmly, and accurately.
• Maintains good working relationships with elected officials, media and other public information officers.
• Accepts phone calls and emails from reporters regarding the Authority and provides clarity or additional information on the contents of press releases.
• Assists with the development and implementation of short-term and long-term public information, public relations, and marketing programs that support the overall mission, vision and objectives of VIHFA.
• Builds and maintains positive working relationships with members of the press. Initiates/participates in video, audio and telephone interviews with local and regional media.
• Assists with the preparation and dissemination of a wide variety of public information regarding the Authority’s business utilizing news release, press conferences, commercials, public service announcements, newsletters, articles, whitepapers, brochures, special presentation, script and speeches, conceptualizes and co-produces electronic media presentations about the Authority’s programs and services.
• Develop advertising campaigns, marketing promotions and social media campaigns.
• Develops and updates communications& marketing calendar.
• Manage administrative tasks such as filing and processing of invoices.

EDUCATION, EXPERIENCE, AND SKILLS REQUIRED:

• Bachelor’s Degree in Communication, Journalism, Business Administration, Mass Media Communications, Public Relations, Marketing, or related field required. Master’s Degree preferred.
• A minimum of 5 years of experience in journalism, mass media, communications or public relations.
• Knowledge of of principles of journalism, experience in writing on tight deadlines and can turnaround press releases within a very short period of time working knowledge of principles, techniques and objectives of public information and public relations programs, experience with working with and answering reporters’ questions, have supervisory experience, an equivalent combination of education and experience, professional photography skills a plus and a valid Driver’s License

SALARY:            $75,000.00 - $85,000.00 per annum depending upon qualifications

Interested applicants must submit an application, cover letter, and resume/vitae electronically at [email protected]. Employment applications can be downloaded from our website at www.vihfa.gov. Deadline for application submittal is June 5; 2026 however, this position will remain open until filled. Incomplete application packages will not be considered. Selected candidates will be contacted for interview.

The Virgin Islands Housing Finance Authority is an Equal Opportunity Employer