The Supportive Housing and Sheltering Program Manager for Disaster Recovery is responsible for the implementation and administration of one of the Virgin Islands Housing Finance Authority’s (VIHFA) Community Development Block Grant Disaster Recovery (CDBG-DR) Housing Programs in accordance with established policies and procedures. The Manager will play a critical role in coordinating the implementation of the Supportive Housing and Sheltering Program as it launches and moves towards implementation. This self-motivated, enthusiastic, community-driven team member will work with and support the vulnerable populations in the territory. This individual will also work closely with the Senior Housing Manager and Housing program staff, consultants, contractors, and will liaise with grantees, Territorial, and Federal Officials. This is a Territorial Position.
⇨ Provides overall leadership to the Supportive Housing and Sheltering Program team.
⇨ Work closely with nonprofit organizations to support the vulnerable population in the territory.
⇨ Nurtures relationships with and works closely with nonprofit and community partners.
⇨ Performs all tasks necessary to ensure that the launch and effective and timely implementation and monitoring of the program is in accordance with both the program’s policies and procedures, and HUD guidelines.
⇨ Ensures that program milestones are maintained, and deadlines are met within budgetary guidelines and constraints.
⇨ Formulates, organizes and monitors the overall performance of the program.
⇨ Manages Subgrantee(s).
⇨ Decides on suitable strategies and objectives in consultation with the Housing Senior Manager and DR consultants.
⇨ Collaborates with the Communications team in the creation and review of program documents, Frequently Asked Questions (FAQ), and other program materials ensure that they are disseminated, as appropriate, to the public, developers, and program participants.
⇨ Works closely with other CDBG-DR staff to ensure efficient administration of the Program.
⇨ Evaluates the work of housing consultants and staff to ensure that deliverables are met.
⇨ Provides responsive, high quality customer service to grantees, developers, other CDBG-DR staff, Territorial and Federal Officials, consultants, contractors and the general public by providing accurate, complete and up-to-date information.
⇨ Participates in Program status and progress meetings with Senior staff, HUD and consultants
⇨ Assesses program performance, and suggests appropriate changes, as necessary, to maximize participation, efficiency and productivity.
⇨ Resolves all program issues.
⇨ Prepares and reviews Key Performance Indicator (KPI) metrics and reports for Senior staff and HUD, with the assistance of consultants.
⇨ Bachelor’s Degree from an accredited college or university in Business Administration, Public Administration, Political Science, or related field preferred.
⇨ 2-4 years of prior of program management experience, preferably in affordable and mixed-use housing development. Work in the development of project based, subsidized and affordable housing preferred.
⇨ General knowledge and understanding of CDBG, CDBG-DR preferred. Strong analytical, problem-solving and decision-making capabilities. Ability to establish and maintain effective working relationships in the course of performing your duties as Program Manager. Excellent verbal, interpersonal and written communication skills. Team player with the ability to work in a fast-paced environment. Proficiency in MS Office Applications (Word, PowerPoint, Excel, Outlook). Strong verbal, interpersonal and written communication skills. Superior interpersonal skills including courtesy, professionalism, empathy, and a cooperative attitude. Ability to respond effectively to sensitive inquiries or complaints. Ability to work with highly sensitive and confidential information. Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to take initiative, work independently, and utilize creative skills to resolve issues. Ability to be flexible and work under pressure. Attention to detail.
$54,080 - $68,640 per annum depending upon qualifications. CDBG-DR grant funded position.
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