Description
The Virgin Islands Housing Finance Authority is seeking qualified applicants for the following CDBG-DR-MIT-E-Grid Grant Funded position:
Program Support Specialist
St. Thomas
The Program Support Specialist provides high-level administrative support to the Strategic Advisor to help achieve the goals, objectives, and mission of the Virgin Islands Housing Finance Authority, specifically for the CDBG-DR, CDBG-MIT, and E-Grid Programs. This is a territorial position.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Provides direct administrative support to the Strategic Advisor.
- Acts as a liaison between the Strategic Advisor and program leads to ensure effective execution of strategic goals.
- Performs a range of project management and support duties for small, medium, and large projects.
- Compiles meeting notes from internal and external meetings, develops measurable deliverables, and manages systems to ensure efficient task and project management.
- Assists with collecting, coordinating, and reviewing information for quarterly and annual HUD reports, as well as other required reports.
- Supports the preparation and processing of allowable program expenditures in line with Finance, Accounting, and Procurement guidelines.
- Collaborates with program support staff to plan and execute program projects.
- Leads research initiatives into best practices to address emerging program needs and strategic goals.
- Prepares and processes inter-island transportation and hotel request authorizations.
- Completes bi-weekly time and attendance approvals.
- Drafts technical correspondences, reports, memoranda, policy recommendations, and other documentation to resolve program issues.
- Analyzes program functions and recommends improvements to workflow, policies, standards, and procedures.
- Provides responsive, high-quality service to grantees, developers, CDBG-MIT staff, government officials, consultants, contractors, and the public by delivering accurate and timely information.
EDUCATION, EXPERIENCE, AND SKILLS REQUIRED:
- Education: Bachelor’s Degree in Business Administration, Public Administration, Hospitality, or a related field from an accredited college or university is preferred. Equivalent years of relevant experience may be considered in lieu of a degree.
- Experience: 3-5 years of administrative or executive support experience.
Knowledge, Skills & Abilities: Broad knowledge and experience in office administration and executive support. Excellent organizational, time management, and multitasking skills. High energy, accuracy, and efficiency in managing multifaceted projects alongside day-to-day tasks. Strong ethical behavior, analytical skills, sound judgment, and reasoning abilities. Exceptional interpersonal, relationship-building, and communication skills (written, verbal, and presentation).
analytical capabilities. Ability to establish and maintain effective working relationships across all levels. Capacity to work under pressure, meet deadlines, and manage competing demands.
Ability to articulate complex ideas clearly to diverse stakeholders. Flexibility and adaptability in handling multiple projects in a fast-paced environment. Intermediate to advanced proficiency in Office 365 applications (Word, Excel, PowerPoint, Outlook). Skilled in maintaining records and reports, including those for regulatory compliance. Ability to work with limited supervision, prioritize tasks, and maintain confidentiality. Strong problem-solving, decision-making, and
- Ability to respond effectively to sensitive inquiries and complaints when needed. Proven initiative and creativity in independently resolving issues. Understanding of program regulations and technical guidance, with the ability to apply them to policy development and compliance. Attention to detail and the ability to maintain confidentiality in all assignments. Valid Driver’s License.
SALARY:
$45,000 - $55,000 per annum depending upon qualifications. CDBG-DR, CDBG-MIT, and E-Grid grant funded position.
APPLICATION INSTRUCTIONS AND PROCEDURES:
Interested applicants must submit an application, cover letter, and resume/vitae electronically at [email protected]. Employment applications can be downloaded from our website at www.vihfa.gov.
Deadline for application submittal is Friday, January 3, 2025; however, this position will remain open until filled. Incomplete application packages will not be considered. Selected candidates will be contacted for interview.
The Virgin Islands Housing Finance Authority (VIHFA) is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, disability, age, genetics, disability or veteran status. Employment is contingent upon proof of citizenship or legal authorization to work in the United States. Each question must be fully and accurately answered. Incomplete, illegible or unsigned applications will not be considered.
